| webCentral Login Help |
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• Correct DU ID and passcode | |||||
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• Using a supported browser | |||||
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• Cookies enabled | |||||
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• More help | |||||
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| Correct DU ID and passcode | ||||||
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If you have previously set a Security Question and Answer, you can use this feature to set a new passcode. To use it, click the "Forgot your Passcode?" link on the webCentral login page. |
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| Using a supported browser | ||||||
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| Cookies enabled | ||||||
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Please ensure that your browser is set to accept 'cookies'.
Here is how to configure some browsers:
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| More help | ||||||
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• Internet Explorer 5.0 issue | |||||
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• Netscape JRE issue | |||||
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• Important usage information | |||||
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| Internet Explorer 5.0 issue | ||||||
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You cannot log into the system at all if you are using IE 5.0 Service Pack 1.
If you click the Continue button after reading the warning about using an unsupported browser,
you will receive a "Page cannot be found" error. This is due to the unsupported encryption
algorithms included in IE 5.0 SP1. Although Internet Explorer 5.0 is not a supported browser,
you can log in to the system with IE 5.0 if you are using Service Pack 2. However, once logged in,
you may still experience usability issues. We recommend that if you are using IE 5.0 on a Windows
platform, you upgrade to version 6.0 for best performance. |
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In order to use the Chat application provided by the Luminis system, your Internet browser
must be able to access and run a Java Virtual Machine (JVM). In some cases a JVM is provided
by your operating system. In other cases, the browser adds a JVM to your computer when it is
installed. With Netscape browsers, the JVM is included during installation as part of the Java
Runtime Environment (JRE). However, in some installations of Netscape, the JRE is an optional
installation choice. If your Netscape browser does not have a JRE installed or enabled, you will
see a warning message when you first access the Luminis system. If you click continue, you should
be able to use all system functionality with the exception of Chat. The first time you try to use
Chat without a JVM, you will be prompted to install a plugin. If you accept the plugin, a JVM
will be installed and configured for your Netscape browser and you will no longer see the warning
message when you try to access the Luminis system. |
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| Important usage information | ||||||
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Before using this system, you may want to familiarize yourself with
some of the guidelines and regulations which govern the use of
the information available through DU webCentral:
Educational Records and Student Information Rights and Policies University of Denver Privacy Policy Computer and Network Acceptable Use Policy
Please be aware that we do maintain logs of who uses our information
system and will report suspicious activity to the appropriate authorities.
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